The Ohio Public Utilities Commission was poised to vote on a wholesale phone rate increase. Opposed to this proposed hike, the association representing competitive phone carriers engaged The Intelligence Agency to impact the vote. The Agency's Research Practice quickly implemented a phone survey of residents in each of the Utility Commission's hometowns. Based on the findings, the association was able to demonstrate that a majority of residents in the Commissioner's own hometowns opposed the hike, while a press conference in each town got the word out. Extensive media coverage ensued and, although the vote passed by one vote, some compromise was reached on the timing and specifics of the rate hike.